About us
Working with My Danish Roots
Hiring a professional genealogist is a matter of confidence. This is the very reason why transparency and trustworthiness are essential values to us at My Danish Roots.
And because we are local and experienced in our field, we can do high-quality research with a minimum of wasted time. You will benefit by that.
Our approach
My Danish Roots is a full-service professional genealogy research agency working out of Copenhagen, Denmark. We undertake any genealogy task which can be solved through Danish sources.
Our research service is billed hourly and our rate is 50 USD per hour. We charge only for our working hours and we don’t add any other costs at all.
Because it is impossible exactly to tell how long time a research will take, we suggest doing it in steps of for instance 5 hours – but you can choose any number of hours that you are comfortable with.
Please remember that we always offer to do a consultation completely free of charge to evaluate the chances of meeting your expectations and to advise you. We accept only projects with a fair chance of that.
We will keep you informed about the progress during the search, so you can adjust the focus or goal if you prefer. More importantly, you can terminate the research at any time and for any reason in which case, we will refund unused hours in full.
Working on location
- Understand which sources to research to find a certain information
- Fluent in Danish and familiar with the language as it was in the old days, e.g. words, terms and abbreviations that were forgotten long ago.
- Familiar with the rules of Danish family names; and how and when they changed
- Know Danish Christian- and family-names, so we can tell if an unusual name is a variation of a common name, a spelling mistake or if it has been Anglicized
- Conversant with the division of Denmark into counties, municipalities, districts, deaneries, parishes, etc.
- Have a thorough knowledge of Danish history and can put your family events into a historical context
- Access to the National Archive and the province archives when a source is not available online
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Can find and contact local archives and genealogy societies in specific parishes
Experienced genealogists
- Empower our customers with more than 40 years of hands-on experience
- Always do our utmost to create transparency with our customers
- Member of Association of Professional Genealogists and meeting their professional standards
- Go beyond the professional standards of APG
- Citing appropriate sources
- Follow accepted conventions in genealogical research
- Complete assignments on time and budget
Agreement
We commence the research and share the findings during the research process.
An agreement with My Danish Roots follows typically these steps:
- You fill out the form on our front page
- We do a consultation completely free of charge and inform you about the outcome and our evaluation of the chances of success
- You choose the number of research hours you’re comfortable with
- You can pay our fee in different ways
- PayPal – our account is: hello@mydanishroots.dk
- Bank transfer (we email the details)
- Credit or debit card (we email a secure link)
- MasterCard
- Mastercard Debit*
- Visa
- Visa Electron*
- Visa/Dankort
- Maestro
My Danish Roots uses a secure payment server that encrypts all information with SSL protocol which means your data is secure and cannot be read by other outsiders.
We charge your credit card before we commence our research and we confirm always upon receipt of payments.
You have the option of changing or terminating the research at any time of the process and get a refund for hours not used but the right of withdrawal is not granted on our services as they are of such a nature that under Danish law no right of return can or should be granted.
All amounts on the website include VAT; if applicable.
Read more about our services and our team.
*) When paying with Visa Electron and Mastercard Debit, which both are debit cards, the payment will be reserved in your account in accordance with the terms of your card until we withdraw or decline the payment.
Privacy Policy
We process your personal information securely and confidentially in accordance with applicable law, including the Personal Data Regulation and the Data Protection Act.
Your information will only be used for the research we are conducting for you will be deleted when your task is closed.
When visitors fill out the form on the site, we collect the data displayed in the form and also the visitor’s IP address and browser’s user agent string to help detect spam.
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