Our Offerings

My Danish Roots is a full-service professional genealogy research agency working out of Copenhagen, Denmark. We undertake any genealogy task which can be solved through Danish sources.

Our research service is billed hourly and our rate is 45 USD per hour. We charge only for our working hours and we don’t add any other costs at all. 

Because it is impossible exactly to tell how long time a research will take, we suggest doing it in steps of for instance 5 hours – but you can choose any number of hours that you are comfortable with.

Please remember that we always offer to do a consultation completely free of charge to evaluate the chances of meeting your expectations and to advise you. We accept only projects with a fair chance of that.

We will keep you informed about the progress during the search, so you can adjust the focus or goal if you prefer. More importantly, you can terminate the research at any time and for any reason in which case, we will refund unused hours in full.

Read more about our services and our team.

Privacy Policy

We process your personal information securely and confidentially in accordance with applicable law, including the Personal Data Regulation and the Data Protection Act.
Your information will only be used for the research we are conducting for you will be deleted when your task is closed. 

An agreement with My Danish Roots follows typically these steps:

  1. You fill out the form on our front page
  2. We do a consultation completely free of charge and inform you about the outcome and our evaluation of the chances of success
  3. You choose the number of research hours you’re comfortable with and pay our fee, either by
    1. MasterCard, Mastercard Debet, Visa, Visa Electron, Visa/Dankort or Maestro
      • My Danish Roots uses a secure payment server that encrypts all information with SSL protocol which means your data is secure and cannot be read by other outsiders
      • When paying with Visa Electron and Mastercard Debit, which is a debit card, the payment will be reserved in your account in accordance with the terms of your card until we withdraw or decline the payment
      • We charge your credit card before we commence our research
      • If you want to pay by credit card, we will email your invoice and a secure link to be used for your payment
    2. PayPal (account: info@mydanishroots.dk)
    3. Bank transfer
  4. We always confirm upon receipt of payments
  5. We commence the research and share the findings during the research process
  6. You have the option of changing or terminating the research at any time of the process and get a refund for hours not used but the right of withdrawal is not granted on our services as they are of such a nature that under Danish law no right of return can or should be granted
  7. Our invoices are settled in USD
  8. All amounts on the website include VAT; if applicable

What do our customers say

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