Agreement
Terms of Service
An agreement with My Danish Roots follows typically these steps:
- You fill out the form on our front page
- We do a free preliminary search and consultation and inform you about the outcome and our evaluation of the chances of success
- You choose the number of research hours you’re comfortable with and pay our fee, either by
- MasterCard, Mastercard Debet, Visa, Visa Electron, Visa/Dankort or Maestro
- My Danish Roots uses a secure payment server that encrypts all information with SSL protocol which means your data is secure and cannot be read by other outsiders
- When paying with Visa Electron and Mastercard Debit, which is a debit card, the payment will be reserved in your account in accordance with the terms of your card until we withdraw or decline the payment
- We charge your credit card before we commence our research
- If you want to pay by credit card, we will email your invoice and a secure link to be used for your payment
- PayPal (account: info@mydanishroots.dk)
- Bank transfer
- MasterCard, Mastercard Debet, Visa, Visa Electron, Visa/Dankort or Maestro
- We always confirm upon receipt of payments
- We commence the research and share the findings during the research process
- You have the option of changing or terminating the research at any time of the process and get a refund for hours not used but the right of withdrawal is not granted on our services as they are of such a nature that under Danish law no right of return can or should be granted
- Our invoices are settled in USD
- All amounts on the website include VAT; if applicable